We believe in being transparent, fair, and respectful of your travel plans — and ours too. Please take a moment to review our simple booking and cancellation policy.
To confirm your booking, I kindly request a small deposit.
This helps protect against last-minute cancellations or no-shows, as I remain responsible for costs such as driver wages and lost tour opportunities.
I accept deposits via Wise (formerly TransferWise): www.wise.com
It’s a secure, easy-to-use platform.
You’ll need to create an account, but this can be deleted after your transaction if you wish.
Wise charges modest fees, and I will receive the exact amount in Thai Baht after fees.
Please contact me first so I can provide my Wise account details before you make the transfer.
To cancel a booking, please email me directly.
Full refund of your deposit, minus any transfer fees.
The refund will be issued in Thai Baht — the amount I originally received.
15% of your deposit will be refunded, in Thai Baht (net of any fees).
No refund can be given, as costs and scheduling commitments have already been made.
All refunds are made in Thai Baht, using the same method through which you paid.
If a different payment method is used for your deposit, the same timeline and refund percentages will apply, based on the amount received after any transaction fees.
If you have questions about the deposit, payment process, or cancellation terms, I’ll be happy to explain further. I truly appreciate your understanding and cooperation!